Webcam


#1

Hey,

When I try to turn my webcam on it works but only for me. I can clearly see myself but I cannot see my friends and they cannot see me either. I have tryed to use the latest versions of Chrome and Firefox but I am having the same issue. This is the first time I tryed to my webcam on this website.
(I am using a Mac, don’t know if that could be the problem)

Thank you,

Adrian. :slight_smile:


#2

Hi Adrian, can you please go to https://test.webrtc.org/ and run the test? Let me know if it returns any errors. Thanks!


#3

Hi, I have the same problem–I can only see me and not anyone else in the room (and they have the same issue where they can only see themselves and not me). I went to https://test.webrtc.org/ and it said the following problem exists:

Reflexive connectivity
[ INFO ] Gathered candidate of Type: srflx Protocol: udp Address: 47.146.173.85
[ WARN ] Could not connect using reflexive candidates, likely due to the network environment/configuration.

Is this the issue? If so, how do I fix it? Thanks!!!


#4

Hi… how are you connected to the internet? Is it possible for you to try a different internet connection?


#5

Just a quick follow up on this… we are now testing a new webcam system, which should greatly improve the reliability. Would be great if you could have look and try it out!