Watch2Gether not loading


#1

So When I try to create a room it just loads endless. I’ve waited for 30 minutes at times and still doesn’t load. What should i do?


#2

Im sorry, there was a problem on our side. Everything should be working now…


#3

im having a simaler problem i tried to turn the webcam and now all my rooms wont pay videos they are stuck on a never ending loading screen its been a couple hours and it still wont work


#4

Thanks for your feedback. Which browser are you using?


#5

This issue should be fixed now. Please have look. (Please empty your cache before trying.)


#6

hey i have the same problem with the never endling loading screen i dont know what to do and i deleted the cache already


#7

Do you still have this problem? If yes, which browser are you using and where are you located?


#8

Yes i use firefox and im in germany but my friends dont have the problem


#9

Thank you… Do you use a registered Watch2Gether account?


#10

yes id do and i tried with logout too


#11

my stuff wont load i tried deleting cookies and checking if the site was blocked and nothing


#12

Thanks for the info. Which version of Firefox are you using on which operating system?


#13

I’m also having this problem, I have tried clearing cache and also resetting settings on my browser. I am using Google Chrome on version 57.0.2987.110, would be nice if you can get back to me, thank you


#14

Your chrome version is well tested and should work without any problem.

Does the problem also occur when you use a chrome incognito window?

Can you try to disable your installed extensions one by one and check if that helps?


#15

For everyone having this issue. Can you run this test and provide the result:

https://websocketstest.com


#16

I just rolled out a fix that might help in this case. Can you delete your browser cache and try again? Please let me know if Watch2Gether works for you now. - Thanks!


#17

how to fix online in room


#18

Hi… im not sure what you mean. Can you provide more information about your problem?