Videos keep rewinding or skipping


#1

When my friend and I watch stuff on W2G, the videos keep rewinding to certain points, sometimes multiple times in a row, and sometimes, they’ll skip ahead to near the end. Every time, it says my friend does it, but when I ask him, he says he doesn’t. Please, can you fix this! This has been happening with every single update you’ve given Watch2Gether. And quite frankly, I’m not happy.


#2

Thanks a lot for getting in touch. Which browser are you and your friend using? Are there just the two of you in the room?


#3

We use Google Chrome. And yes, there are only 2 of us.


#4

Thanks i need to ask a couple of questions because i can not reproduce this behavior on my side.

Is you friend seeing the skips as well? Maybe you could try the following.

  • Create a new Watch2Gether room.
  • Open an “Incognito Window” in Chrome and load the room in that window
  • You should now have two windows with the same room, so you watch2gether with yourself.

Play a couple of videos in this setup. Do you see the same skips as you were watching with your friend?


#5

Yes. I’m afraid I do, Florian.


#6

Thanks for trying that out. Can you provide some more details?

  • How often do you see this skips (one every minute, one per hour, …)
  • is the video always skipping forward or backwards as well?

#7

Sometimes it’ll be one per minute, sometimes in longer periods, and yes, it always skips forwards AND backwards as well.


#8

And you always see the icon popping up in the top right corner of the player indicating that the skip was caused by the other user?


#9

Yes, everytime the skip occurs the icon appears, and my friend says he had nothing to do with it.


#10

Is your friend seeing the skips as well?


#11

Yes, he is. And he says he has nothing to do with it.


#12

Thanks once more. I can still not reproduce this behavior but i’ll keep an eye on it. Let me know if you have anymore details that might be useful to reproduce the issue.