Friends' webcam and audio randomly starts transmitting

Will be in a room watching a video with a friend, then her webcam and mic will stop working on the site, but the youtube video will keep playing. The same thing will happen to her - my webcam and voice will stop transmitting but the video being watched will keep playing. Any idea why this keeps happening? I’m using firefox and she is using chrome. We both remain in the room, when this bug happens, but to fix we have to refresh the page and as a result have to keep resetting the video.
Many thanks for your help in advance :slight_smile: a

Thanks a lot for your feedback. Is it working better when you both use the same browser (Firefox to Firefox or Chrome to Chrome)? Other than that it might make sense to check if anything interferes with your internet connection such as an unstable WiFi network on one of the computers involved…